Refund Policy
Last updated 21 September 2026
The short version. Ask within 24 hours of buying and you get all your money back, no questions. After 24 hours, the sale is final. If we charge you twice or fail to deliver, we fix it or refund you whenever you tell us.
What this covers
The First Ten ($9) and Seven Days with Alfred ($19). Both are one-time purchases of a digital program. Nothing renews, so there is nothing to cancel. Tonight's Note is free, so no refund applies to it.
The 24-hour refund
If you ask for a refund within 24 hours of your purchase, we refund the full amount. You don't have to give a reason. The 24 hours run from the time on your Stripe receipt.
After 24 hours
The sale is final. By then the workspace is yours, the program has started, and, for The First Ten, a place that could have gone to someone else has been used.
When we refund regardless of time
- You were charged twice for the same thing. We refund the duplicate.
- We didn't deliver. If you can't get access, or the nightly notes never arrive, tell us. We'll fix it quickly, and if we can't, we refund you in full.
- It isn't what the page described. If the program is materially different from its description on the site when you bought it, we refund you.
How to ask
Reply to any email from us, or write to info@alfredsnote.com from the address you paid with. Say you'd like a refund. That's all.
How and when you're paid back
Refunds go to the original payment method through Stripe. We send them within 5 business days of your request. Your bank may take a further 5 to 10 business days to show it. Your access to the program ends when the refund is sent.
The First Ten
If a place in The First Ten is refunded within the 24 hours, that place is drawn again under the Draw Rules.
Your legal rights
This policy adds to the rights you have under consumer protection law where you live. It doesn't replace them. If the law gives you a right this page doesn't mention, you still have it.
Contact
Arkans Corporation, operating as Alfred's Note · info@alfredsnote.com